Issues regarding Email Parser and Email by Zapier are now resolved
Posted Feb 28, 2025 - 12:41 PST
Monitoring
Around 4:30AM UTC, an incident was reported causing issues with Email by Zapier and Zapier Email Parser triggers. This meant that emails being forwarded to these services did not trigger related Zaps as expected.
We are pleased to inform you that a fix was found and implemented at 6:25AM UTC and we have observed that new emails being forwarded to both Email by Zapier and Zapier Email Parser are now correctly triggering the associated Zaps.
For the emails that weren't processed during the incident period, our team is currently looking into the possibility of replaying them automatically.
Our team will continue to monitor the situation closely to ensure all services are functioning as they should. If you have any further questions, feel free to contact our Support Team. https://zapier.com/app/get-help
Posted Feb 27, 2025 - 22:36 PST
Identified
Our team is aware of and currently investigating an issue where users are intermittently unable to receive emails to their Email Parser by Zapier and Email by Zapier mailboxes. This is resulting in Zaps not triggering.
We'll provide an update as soon as we have more information. If you have any questions, please reach out to our support team: