Users from Southeast Asia may have trouble logging in to Zapier

Incident Report for Zapier

Resolved

We've confirmed that the errors have been fully resolved and all users should be able to login to their Zapier accounts again.

If you continue to experience any login issues, you can reach out to our support here: https://zapier.com/app/get-help.

Thank you for your patience and understanding as we worked to resolve this!
Posted Apr 21, 2025 - 00:15 PDT

Monitoring

There's been a decrease in the 502 errors affecting the Zapier login. Users should be able to login again, but we'll keep monitoring to ensure it doesn’t resurface.

We appreciate your patience and will continue to provide updates until this is fully resolved.
Posted Apr 20, 2025 - 23:34 PDT

Investigating

At approximately 11:30pm UTC our monitoring systems started to indicate that some attempts by users to login to Zapier may not be possible. We have seen reports of 502 Bad Gateway errors.

Logins, signups, invitations, and password recovery functions are affected.

We believe these errors are happening mainly for users logging in from around the Singapore region.

Our team is currently investigating this and we will update our status page when we have more information.
Posted Apr 20, 2025 - 19:33 PDT