Some users are unable to publish Zap drafts with the error: "Failed to publish new version"

Incident Report for Zapier

Resolved

The issue has been Resolved -- all Zaps and Zap drafts should now be able to publish without error or delay.

Starting April 11th, some users reported errors when trying to publish Zap drafts. This error message would surface as:

"Failed to publish new version. Zapier timed out while saving this version. Please try again."

We've resolved the issues with publishing options and will further address version needs to avoid similar incidents in the future.

If you run into any trouble accessing Zapier.com, please reach out to our Support Team:
https://zapier.com/app/get-help

We appreciate your patience during this incident and apologies for any inconvenience this might have caused.

Posted Apr 24, 2025 - 11:07 PDT

Identified

We have identified an issue beginning on April 11, 2025, which is causing some users to be unable to publish their Zap drafts. This issue is unrelated to the configuration of the Zaps.

The error message being displayed when attempting to publish a draft is: "Failed to publish new version. Zapier timed out while saving this version. Please try again."

We appreciate your patience as we work towards a resolution. If you are encountering this issue and need further assistance, please don't hesitate to reach out to our support team at https://zapier.com/app/get-help. We will provide updates on this incident as soon as we have more information.

Posted Apr 24, 2025 - 07:44 PDT

This incident affected: Zaps (Instant Triggers, Polling Triggers, Searches & Writes).